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UK hospitality and leisure industry set for bumper year, finds global research from Barclays

• Destination UK is on the up with 63% of international tourists more interested in UK holidays compared to last year
• Third (30%) of Brits plan to holiday more in the UK this year
• Weaker pound (31%), advertising campaigns (29%) and “The Crown Effect” – TV shows featuring the UK (22%) are driving foreign visits
• Younger holidaymakers are driving tech-led leisure from smartphone hotel check-ins to Apps for ordering bar drinks

British hotels and the leisure industry are set for a record year with a substantial increase in both home and international visitors planning holidays in the UK.

The Barclays Corporate Banking report, Destination UK: driving growth in the UK hospitality and leisure sector reveals the 2017 holiday and leisure preferences of almost 10,000 guests from the UK, continental Europe, the US, Middle East, Asia and Australia.

Among the 63% of international holidaymakers who said they are more interested in holidaying in the UK than this time last year, perhaps unsurprisingly, 31% cited the weaker pound. However, more attention grabbing is the fifth of respondents reporting that TV programmes like The Crown are driving British appeal, particularly among Chinese (44%) and US (26%) guests, and that high-profile advertising campaigns (29%) are having their effect on overseas audiences. Greater spending power (30%) was also cited as a key reason why they were more interested in visiting the UK in 2017.

Staycationers attracted by convenience and the variety of holidays

The staycation’s popularity also continues to rise, with nearly a third (30%) of UK holidaymakers expecting to spend more of their holiday time in the UK this year. The convenience of holidaying at home is the primary draw. Half of UK respondents choosing a UK break described the familiarity of food, language and travel options as making the UK ‘hassle free’ with 31% now more aware of UK holiday options. Nearly four in ten respondents (38%) of those citing cost as a factor behind a UK break said the weaker pound made holidays in the UK preferable to those abroad, and 39% said a domestic holiday represents better value for money in 2017.

The research reveals that the average British budget for UK breaks is £800 with over a fifth (22%) of holidaymakers planning to spend more than £1000 on their UK getaways. During their staycations, Brits also expect to spend an average of £309 on accommodation, £152 on dining out and £121 on shopping, if they were to spend time holidaying in the UK this year.

Mike Saul, Head of Hospitality & Leisure at Barclays, said:

“2017 looks set to be a strong year for the British hospitality sector with both domestic and international visitors increasingly intent on spending more time here.

"While the impact of a weak sterling, at least temporarily, has boosted the UK’s international appeal, underlying this increase is the quality of our hospitality industry today and the UK’s enduring appeal as a truly world class destination. Those holidaymakers who are more likely to visit today than 12 months ago are doing so for a range of reasons including the effect of UK operators’ advertising campaigns, the attraction of British TV programmes that have gone global and a case of simply having more money available to spend on holidays from which the UK is set to benefit.”


International holidaymakers influenced by Brexit

The majority of international holidaymakers (51%) report that the vote to leave the EU has had no impact on their likelihood to visit the UK, and nearly a third (31%) reported that they are more likely to visit the UK than before the Referendum. However, the study also highlighted the role of the UK as a tourism hub with nearly a quarter (24%) of those who said they would be less likely to visit the UK post-Brexit citing worries about onward travel to other European destinations. This was especially important for guests from Australia (44%) who are potentially looking to combine their visit with multiple European destinations owing to the longer travel distance.

Visas are also a concern as of the 10% of international tourists who said they are less interested in visiting the UK today than 12 months ago- nearly 1 in 5 (19%) cite this as a worry.

Other international trends revealed by the research include the regions visitors are keenest to visit, with London (67%) and Scotland (44%) topping the list. Interest in Oxford and Cambridge is also notably higher for Chinese guests. Overall, tourists are eager to experience the UK’s landmarks (51%), history and museums (44%) and natural landscapes (41%).

The average length of a UK visit is just over one week at 9 days and the average budget for planned holidays this year per family, including airfares is £3443. However, American and Chinese guests blow even larger budgets on their planned holidays this year with average spends of £5230 and £5424 respectively. Visitors from China and the US also have significantly larger shopping budgets, with visitors from these countries having an average of £800 and £713 to spend in British shops respectively, compared to the overall budget of £453 set aside by international visitors on average.

Experiences and technology rise up the leisure and holiday wish list

Younger UK consumers are more interested in a high-tech approach to the leisure sector than older consumers. Over a third (36%) of 18-34s would be more likely to use a bar that invested in automated drinks dispensing, compared to just 6% of the 55 and overs. Younger consumers are also more comfortable with automated ordering in restaurants, with 43% of 18-34s saying they would be more likely to use such a restaurant compared to 14% of the 55 and overs.

The current trend towards upmarket cinemas and bowling centres serving alcohol are also more popular with younger consumers. Nearly a third (30%) of 18-34s said they would be more likely to use a cinema that served alcohol, compared to half of all consumers 55+ who said that it would put them off. Regions such as London where this trend is most established, were much more likely to be interested (37%) than guests from other regions such as the East of England where only one in ten (17%) would be more likely to visit a cinema that offered alcohol.

Mike Saul, Head of Hospitality & Leisure at Barclays adds:

“Our research points to clear differences in preferences between different ages of traveller with regards to tech-driven innovations. Offering guests tailored experiences will be key to success for operators in the UK hospitality and leisure sector in 2017.”

Notes to editors

The Barclays' Destination UK: driving growth in the UK hospitality and leisure sector report examines the attitudes of UK and International holidaymakers towards potential holidays in the United Kingdom during 2017. The report is based on research by Opinium Ltd of 2010 UK adults who will holiday in the UK, combined with 1,004 US adults, 1,003 German adults, 1,001 French adults, 1,003 Russian adults, 502 Saudi Arabia adults, 1,004 Australian adults, 1,004 Republic of Ireland adults and 1,002 Chinese adults (aged 18+) who have travelled internationally in the last 5 years.

For a copy of the Report, please visit https://www.barclayscorporate.com/insight-and-research/industry-expertise/destination-uk.html

For further information about Barclays Corporate Banking, please visit our website www.barclayscorporate.com

About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.

With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 120,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

For further information about Barclays, please visit our website www.home.barclays .